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ORDERS & DELIVERY

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  • Delivery fees for all countries
    Countries  Standard Express
    Cost Days Cost Days
    Nederland (NL)        6,99 € 1-2  n/a  n/a
     

    EU

     

    Austria (AT)        6,99 € 3-6      14,99 € 1-2
    Belgium (BE)        6,99 € 3-6      14,99 € 1-2
    Bulgaria (BG)        6,99 € 3-6      14,99 € 1-2
    Croatia (HR)        6,99 € 3-6      14,99 € 1-2
    Cyprus (CY)        6,99 € 3-6      14,99 € 1-2
    Czech Rep., The (CZ)        6,99 € 3-6      14,99 € 1-2
    Denmark (DK)        6,99 € 3-6      14,99 € 1-2
    Estonia (EE)        6,99 € 3-6      14,99 € 1-2
    Finland (FI)        6,99 € 3-6      14,99 € 1-2
    France (FR)        6,99 € 3-6      14,99 € 1-2
    Germany (DE)        6,99 € 3-6      14,99 € 1-2
    Greece (GR)        6,99 € 3-6      14,99 € 1-2
    Hungary (HU)        6,99 € 3-6      14,99 € 1-2
    Ireland, Rep. Of (IE)        6,99 € 3-6      14,99 € 1-2
    Italy (IT)        6,99 € 3-6      14,99 € 1-2
    Latvia (LV)        6,99 € 3-6      14,99 € 1-2
    Lithuania (LT)        6,99 € 3-6      14,99 € 1-2
    Luxembourg (LU)        6,99 € 3-6      14,99 € 1-2
    Malta (MT)        6,99 € 3-6      14,99 € 1-2
    Poland (PL)        6,99 € 3-6      14,99 € 1-2
    Portugal (PT)        6,99 € 3-6      14,99 € 1-2
    Romania (RO)        6,99 € 3-6      14,99 € 1-2
    Slovakia (SK)        6,99 € 3-6      14,99 € 1-2
    Slovenia (SI)        6,99 € 3-6      14,99 € 1-2
    Spain (ES)        6,99 € 3-6      14,99 € 1-2
    Sweden (SE)        6,99 € 3-6      14,99 € 1-2
     

    Rest of Europe

     

    Albania (AL)        9,99 € 3-6      19,99 € 1-2
    Andorra (AD)        9,99 € 3-6      19,99 € 1-2
    Armenia (AM)        9,99 € 3-6      29,99 € 1-2
    Azerbaijan (AZ)        9,99 € 3-6      29,99 € 1-2
    Belarus (BY)        9,99 € 3-6      24,99 € 1-2
    Bosnia & Herzegovina(BA)        9,99 € 3-6      19,99 € 1-2
    Canary Islands, The (IC)        9,99 € 3-6      19,99 € 1-2
    Faroe Islands (FO)        9,99 € 3-6      34,99 € 1-2
    Georgia (GE)        9,99 € 3-6      29,99 € 1-2
    Gibraltar (GI)        9,99 € 3-6      19,99 € 1-2
    Greenland (GL)        9,99 € 3-6      34,99 € 1-2
    Guernsey (GG)        9,99 € 3-6      19,99 € 1-2
    Iceland (IS)        9,99 € 3-6      19,99 € 1-2
    Jersey (JE)        9,99 € 3-6      19,99 € 1-2
    Kosovo (KV)        9,99 € 3-6      19,99 € 1-2
    Liechtenstein (LI)        9,99 € 3-6      19,99 € 1-2
    Macedonia, Rep. Of (MK)        9,99 € 3-6      19,99 € 1-2
    Moldova, Rep. Of (MD)        9,99 € 3-6      24,99 € 1-2
    Monaco (MC)        9,99 € 3-6      14,99 € 1-2
    Montenegro, Rep Of (ME)        9,99 € 3-6      19,99 € 1-2
    Norway (NO)        9,99 € 3-6      19,99 € 1-2
    Russian Federation (RU)        9,99 € 3-6      34,99 € 1-2
    San Marino (SM)        9,99 € 3-6      19,99 € 1-2
    Serbia, Rep. Of (RS)        9,99 € 3-6      19,99 € 1-2
    Switzerland (CH)        9,99 € 3-6      19,99 € 1-2
    Turkey (TR)        9,99 € 3-6      19,99 € 1-2
    Ukraine (UA)        9,99 € 3-6      19,99 € 1-2
    United Kingdom (GB)        9,99 € 3-6      14,99 € 1-2
    Vatican City (VA)        9,99 € 3-6      19,99 € 1-2
     

    US & Canada

     

    Canada (CA)        9,99 € 5-9      19,99 € 2-4
    USA (US)        9,99 € 5-9      19,99 € 2-4
     

    Rest of World

     

    Afghanistan (AF)      14,99 € 6-12      34,99 € 2-4
    Algeria (DZ)      14,99 € 6-12      34,99 € 2-4
    American Samoa (AS)      14,99 € 6-12      34,99 € 2-4
    Angola (AO)      14,99 € 6-12      34,99 € 2-4
    Anguilla (AI)      14,99 € 6-12      34,99 € 2-4
    Antigua (AG)      14,99 € 6-12      34,99 € 2-4
    Argentina (AR)      14,99 € 6-12      29,99 € 2-4
    Aruba (AW)      14,99 € 6-12      24,99 € 2-4
    Australia (AU)      14,99 € 6-12      24,99 € 2-4
    Bahamas (BS)      14,99 € 6-12      34,99 € 2-4
    Bahrain (BH)      14,99 € 6-12      24,99 € 2-4
    Bangladesh (BD)      14,99 € 6-12      24,99 € 2-4
    Barbados (BB)      14,99 € 6-12      34,99 € 2-4
    Belize (BZ)      14,99 € 6-12      29,99 € 2-4
    Benin (BJ)      14,99 € 6-12      34,99 € 2-4
    Bermuda (BM)      14,99 € 6-12      34,99 € 2-4
    Bhutan (BT)      14,99 € 6-12      34,99 € 2-4
    Bolivia (BO)      14,99 € 6-12      29,99 € 2-4
    Bonaire (XB)      14,99 € 6-12      24,99 € 2-4
    Botswana (BW)      14,99 € 6-12      34,99 € 2-4
    Brazil (BR)      14,99 € 6-12      29,99 € 2-4
    Brunei (BN)      14,99 € 6-12      34,99 € 2-4
    Burkina Faso (BF)      14,99 € 6-12      34,99 € 2-4
    Burundi (BI)      14,99 € 6-12      34,99 € 2-4
    Cambodia (KH)      14,99 € 6-12      24,99 € 2-4
    Cameroon (CM)      14,99 € 6-12      34,99 € 2-4
    Cape Verde (CV)      14,99 € 6-12      34,99 € 2-4
    Cayman Islands (KY)      14,99 € 6-12      34,99 € 2-4
    Central African Rep(CF)      14,99 € 6-12      34,99 € 2-4
    Chad (TD)      14,99 € 6-12      34,99 € 2-4
    Chile (CL)      14,99 € 6-12      29,99 € 2-4
    China (CN)      14,99 € 6-12      24,99 € 2-4
    Colombia (CO)      14,99 € 6-12      29,99 € 2-4
    Comoros (KM)      14,99 € 6-12      34,99 € 2-4
    Congo (CG)      14,99 € 6-12      34,99 € 2-4
    Congo, DPR (CD)      14,99 € 6-12      34,99 € 2-4
    Cook Islands (CK)      14,99 € 6-12      34,99 € 2-4
    Costa Rica (CR)      14,99 € 6-12      29,99 € 2-4
    Cote D Ivoire (CI)      14,99 € 6-12      34,99 € 2-4
    Cuba (CU)      14,99 € 6-12      34,99 € 2-4
    Curacao (XC)      14,99 € 6-12      24,99 € 2-4
    Djibouti (DJ)      14,99 € 6-12      34,99 € 2-4
    Dominica (DM)      14,99 € 6-12      34,99 € 2-4
    Dominican Rep. (DO)      14,99 € 6-12      34,99 € 2-4
    East Timor (TL)      14,99 € 6-12      34,99 € 2-4
    Ecuador (EC)      14,99 € 6-12      29,99 € 2-4
    Egypt (EG)      14,99 € 6-12      34,99 € 2-4
    El Salvador (SV)      14,99 € 6-12      29,99 € 2-4
    Eritrea (ER)      14,99 € 6-12      34,99 € 2-4
    Ethiopia (ET)      14,99 € 6-12      34,99 € 2-4
    Falkland Islands (FK)      14,99 € 6-12      34,99 € 2-4
    Fiji (FJ)      14,99 € 6-12      34,99 € 2-4
    French Guyana (GF)      14,99 € 6-12      34,99 € 2-4
    Gabon (GA)      14,99 € 6-12      34,99 € 2-4
    Gambia (GM)      14,99 € 6-12      34,99 € 2-4
    Ghana (GH)      14,99 € 6-12      34,99 € 2-4
    Grenada (GD)      14,99 € 6-12      34,99 € 2-4
    Guadeloupe (GP)      14,99 € 6-12      34,99 € 2-4
    Guam (GU)      14,99 € 6-12      34,99 € 2-4
    Guatemala (GT)      14,99 € 6-12      34,99 € 2-4
    Guinea Rep. (GN)      14,99 € 6-12      34,99 € 2-4
    Guinea-Bissau (GW)      14,99 € 6-12      34,99 € 2-4
    Guinea-Equatorial (GQ)      14,99 € 6-12      34,99 € 2-4
    Guyana (British) (GY)      14,99 € 6-12      34,99 € 2-4
    Haiti (HT)      14,99 € 6-12      34,99 € 2-4
    Honduras (HN)      14,99 € 6-12      34,99 € 2-4
    Hong Kong (HK)      14,99 € 6-12      24,99 € 2-4
    India (IN)      14,99 € 6-12      24,99 € 2-4
    Indonesia (ID)      14,99 € 6-12      24,99 € 2-4
    Iran (IR)      14,99 € 6-12      34,99 € 2-4
    Iraq (IQ)      14,99 € 6-12      34,99 € 2-4
    Israel (IL)      14,99 € 6-12      34,99 € 2-4
    Jamaica (JM)      14,99 € 6-12      34,99 € 2-4
    Japan (JP)      14,99 € 6-12      24,99 € 2-4
    Jordan (JO)      14,99 € 6-12      34,99 € 2-4
    Kazakhstan (KZ)      14,99 € 6-12      34,99 € 2-4
    Kenya (KE)      14,99 € 6-12      34,99 € 2-4
    Kiribati (KI)      14,99 € 6-12      34,99 € 2-4
    Korea,  D.P.R Of (KP)      14,99 € 6-12      34,99 € 2-4
    Korea, Rep. Of (KR)      14,99 € 6-12      24,99 € 2-4
    Kuwait (KW)      14,99 € 6-12      24,99 € 2-4
    Kyrgyzstan (KG)      14,99 € 6-12      34,99 € 2-4
    Laos (LA)      14,99 € 6-12      29,99 € 2-4
    Lebanon (LB)      14,99 € 6-12      29,99 € 2-4
    Lesotho (LS)      14,99 € 6-12      34,99 € 2-4
    Liberia (LR)      14,99 € 6-12      34,99 € 2-4
    Libya (LY)      14,99 € 6-12      34,99 € 2-4
    Macau (MO)      14,99 € 6-12      24,99 € 2-4
    Madagascar (MG)      14,99 € 6-12      34,99 € 2-4
    Malawi (MW)      14,99 € 6-12      34,99 € 2-4
    Malaysia (MY)      14,99 € 6-12      24,99 € 2-4
    Maldives (MV)      14,99 € 6-12      24,99 € 2-4
    Mali (ML)      14,99 € 6-12      34,99 € 2-4
    Mariana Islands (MP)      14,99 € 6-12      34,99 € 2-4
    Marshall Islands (MH)      14,99 € 6-12      34,99 € 2-4
    Martinique (MQ)      14,99 € 6-12      34,99 € 2-4
    Mauritania (MR)      14,99 € 6-12      34,99 € 2-4
    Mauritius (MU)      14,99 € 6-12      34,99 € 2-4
    Mayotte (YT)      14,99 € 6-12      34,99 € 2-4
    Mexico (MX)      14,99 € 6-12      34,99 € 2-4
    Micronesia (FM)      14,99 € 6-12      34,99 € 2-4
    Mongolia (MN)      14,99 € 6-12      34,99 € 2-4
    Montserrat (MS)      14,99 € 6-12      34,99 € 2-4
    Morocco (MA)      14,99 € 6-12      34,99 € 2-4
    Mozambique (MZ)      14,99 € 6-12      34,99 € 2-4
    Myanmar (MM)      14,99 € 6-12      24,99 € 2-4
    Namibia (NA)      14,99 € 6-12      34,99 € 2-4
    Nauru, Rep. Of (NR)      14,99 € 6-12      34,99 € 2-4
    Nepal (NP)      14,99 € 6-12      34,99 € 2-4
    Nevis (XN)      14,99 € 6-12      34,99 € 2-4
    New Caledonia (NC)      14,99 € 6-12      34,99 € 2-4
    New Zealand (NZ)      14,99 € 6-12      24,99 € 2-4
    Nicaragua (NI)      14,99 € 6-12      34,99 € 2-4
    Niger (NE)      14,99 € 6-12      34,99 € 2-4
    Nigeria (NG)      14,99 € 6-12      34,99 € 2-4
    Niue (NU)      14,99 € 6-12      34,99 € 2-4
    Oman (OM)      14,99 € 6-12      24,99 € 2-4
    Pakistan (PK)      14,99 € 6-12      24,99 € 2-4
    Palau (PW)      14,99 € 6-12      34,99 € 2-4
    Panama (PA)      14,99 € 6-12      34,99 € 2-4
    Papua New Guinea (PG)      14,99 € 6-12      34,99 € 2-4
    Paraguay (PY)      14,99 € 6-12      34,99 € 2-4
    Peru (PE)      14,99 € 6-12      34,99 € 2-4
    Philippines, The (PH)      14,99 € 6-12      24,99 € 2-4
    Puerto Rico (PR)      14,99 € 6-12      34,99 € 2-4
    Qatar (QA)      14,99 € 6-12      29,99 € 2-4
    Reunion, Island Of (RE)      14,99 € 6-12      34,99 € 2-4
    Rwanda (RW)      14,99 € 6-12      34,99 € 2-4
    Saint Helena (SH)      14,99 € 6-12      34,99 € 2-4
    Samoa (WS)      14,99 € 6-12      34,99 € 2-4
    Sao Tome And Principe (ST)      14,99 € 6-12      34,99 € 2-4
    Saudi Arabia (SA)      14,99 € 6-12      29,99 € 2-4
    Senegal (SN)      14,99 € 6-12      34,99 € 2-4
    Seychelles (SC)      14,99 € 6-12      34,99 € 2-4
    Sierra Leone (SL)      14,99 € 6-12      34,99 € 2-4
    Singapore (SG)      14,99 € 6-12      24,99 € 2-4
    Solomon Islands (SB)      14,99 € 6-12      34,99 € 2-4
    Somalia (SO)      14,99 € 6-12      34,99 € 2-4
    Somaliland, Rep Of (XS)      14,99 € 6-12      34,99 € 2-4
    South Africa (ZA)      14,99 € 6-12      34,99 € 2-4
    South Sudan (SS)      14,99 € 6-12      34,99 € 2-4
    Sri Lanka (LK)      14,99 € 6-12      24,99 € 2-4
    St. Barthelemy (XY)      14,99 € 6-12      34,99 € 2-4
    St. Eustatius (XE)      14,99 € 6-12      24,99 € 2-4
    St. Kitts (KN)      14,99 € 6-12      34,99 € 2-4
    St. Lucia (LC)      14,99 € 6-12      34,99 € 2-4
    St. Maarten (XM)      14,99 € 6-12      24,99 € 2-4
    St. Vincent (VC)      14,99 € 6-12      34,99 € 2-4
    Sudan (SD)      14,99 € 6-12      34,99 € 2-4
    Suriname (SR)      14,99 € 6-12      34,99 € 2-4
    Swaziland (SZ)      14,99 € 6-12      34,99 € 2-4
    Syria (SY)      14,99 € 6-12      34,99 € 2-4
    Tahiti (PF)      14,99 € 6-12      34,99 € 2-4
    Taiwan (TW)      14,99 € 6-12      24,99 € 2-4
    Tajikistan (TJ)      14,99 € 6-12      34,99 € 2-4
    Tanzania (TZ)      14,99 € 6-12      34,99 € 2-4
    Thailand (TH)      14,99 € 6-12      24,99 € 2-4
    Togo (TG)      14,99 € 6-12      34,99 € 2-4
    Tonga (TO)      14,99 € 6-12      34,99 € 2-4
    Trinidad And Tobago (TT)      14,99 € 6-12      34,99 € 2-4
    Tunisia (TN)      14,99 € 6-12      34,99 € 2-4
    Turks & Caicos (TC)      14,99 € 6-12      34,99 € 2-4
    Tuvalu (TV)      14,99 € 6-12      34,99 € 2-4
    Uganda (UG)      14,99 € 6-12      34,99 € 2-4
    United Arab Emirates (AE)      14,99 € 6-12      24,99 € 2-4
    Uruguay (UY)      14,99 € 6-12      34,99 € 2-4
    Uzbekistan (UZ)      14,99 € 6-12      34,99 € 2-4
    Vanuatu (VU)      14,99 € 6-12      34,99 € 2-4
    Venezuela (VE)      14,99 € 6-12      34,99 € 2-4
    Vietnam (VN)      14,99 € 6-12      24,99 € 2-4
    Virgin Islands-British (VG)      14,99 € 6-12      34,99 € 2-4
    Virgin Islands-US (VI)      14,99 € 6-12      34,99 € 2-4
    Yemen, Rep. Of (YE)      14,99 € 6-12      34,99 € 2-4
    Zambia (ZM)      14,99 € 6-12      34,99 € 2-4
    Zimbabwe (ZW)      14,99 € 6-12      34,99 € 2-4
  • How can I receive free delivery?

    You can I receive free delivery for purchases over €40 for countries within Europe and €100 for the rest of the world.* Please note some restrictions might apply to the above: Your country may not be eligible for free delivery.

  • What should I do if one or more items are missing in my order?

    If one or more items are missing, please get in touch with us at customerservice@majawidu.com with the order number and the missing item’s name and number. We will resolve the issue for you as quickly as we can.

  • What is the return address?

    Please return it to the below address:

    Cocon Print & Fulfilment N.V.

    Edisonstraat 65

    7006 RB DOETINCHEM

    THE NETHERLANDS

  • What are the conditions for returning an order / how can I return my order?

    1. Packaging must be unopened and unharmed.
    2. Return shipment costs will not be refunded.
    3. Contact customerservice@byebra.com for the return form.
    4. Fill in and send back the return form together with the product(s).
    5. Refund will be made within 10 – 14 days after we have received your returned products.

  • I ordered the wrong item. Can I change it?

    In order to exchange an item, return it first, then place a new order on the website.

  • What should I do if I haven’t received a confirmation email?

    If you do not receive a confirmation email, please contact customerservice@byebra.com.

  • When do I receive the order confirmation?

    You will receive the order confirmation as soon as the payment is made and confirmed in our system.

  • Can I change or cancel my order?

    Yes, you can cancel an order if it has not been dispatched from our warehouse. Changes can be only made before finalizing your order. For more inquiries about your order please contact customerservice@byebra.com.

  • Can I order from abroad?

    Yes, you can order from abroad. You can shop in the following currencies: EUR, POUNDS and DOLLARS.